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A glossary of performance terms
1-4 copies £15 each
5-9 copies £12.50 each
10+ copies £10 each
Ref: CT0027
IDeA Publications March 2003
This IDeA glossary can help you ensure that 'performance speak' and its application play a real and positive role in managing and improving performance.
Crystal marked for its use of plain English, the glossary contains definitions of common words used by local councils and their partner organisations to help manage their performance and provide better services to their communities.
So whether you are involved in best value, comprehensive performance assessments, local public service agreements, community strategy, or simply improving performance, this guide will be useful to you.
To order a copy please contact:
LGconnect
telephone: 020 7664 3131
email: info@lga.gov.uk
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