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Arm's-Length Management Organisation (ALMO)

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Definition

An ALMO is a company set up to manage and improve council housing stock. It is owned by the local authority but operates under a management agreement between it and the local authority.

ALMOs are designed to encourage both the participation of the local community in the management of their homes and the continuous improvement of council housing services. Government funding is provided on the condition that local authorities separate their management and strategic functions.

An ALMO must:

  • deliver major repairs and improvements to bring homes up to the Decent Homes Standard
  • collect rents, deal with arrears and debt counselling
  • maintain properties
  • manage lettings and deal with empty properties.

The local authority is still responsible for:

  • the housing strategy
  • housing benefit and rent rebate administration
  • the overall policy on rents.

Further information

Glossary link:               

Decent Homes Standard

IDeA links:  

Meeting the Decent Homes Standard

All council-owned housing meets Decent Homes Standard by 2010

Improving housing services by involving tenants – on the Beacon Scheme website.

Arms Length Management Organisations – on the Homes and Communities Agency website.

National Federation of ALMOs

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