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Who we are and what we do
Information about our services and programmes of work
The latest good practice we’ve gathered from the sector
Online discussion forums and communities of practice
Improvement and Development Agency
All categories
Adult social care
- What's new
- How IDeA can support your council
- The transformation of adult social care
- 'Must knows' for lead members of adults' services
- Performance
- Commissioning
- Workforce
- Carers
- Older people
- Safeguarding vulnerable adults
- Case studies and features
- Briefings and documents on adult social care
- Useful websites
- Social care beacon themes
- Communities of Practice platform
- Adults' and children's services CoP
- Soundbyte
- Direct payments guide for Over 65s published
- Demographic needs forecasting tool pilot
- Articles
- Joint Improvement Partnership
Children and young people
- What's new
- How IDeA can support your council
- Sector-led Safeguarding Programme
- Respect and Protect
- Achieving better outcomes
- Integrated strategy
- Inter-agency governance
- Children's services case studies
- Children's services articles
- Publications and documents
- Soundbyte
- Aiming high for young people: regional events
- Aiming High for Young People: nine regional events
- Children’s services scrutiny toolkit
- ‘Must knows’ for lead members of children’s services
- Useful websites
- Beacon Awards: Better brighter futures
- Shaping the future - online questionnaire
- Narrowing the Gap
- Children's Workforce Network
Community empowerment
- Introduction to community empowerment
- What's new?
- Government expectations for community empowerment
- Evaluating your empowerment performance
- Practical ways to engage with your community
- The Network of Empowering Authorities (NEA)
- Case studies of council and partnership good practice
- Other community empowerment information you will need
- Regional empowerment links
Community safety
- About community safety
- What's new
- What kind of support is available?
- Integrated neighbourhood policing and management
- Consultation, engagement and communication
- Partnership working and commissioning
- Tackling violent crime
- Tackling acquisitive crime
- Reducing re-offending
- Anti-social behaviour
- Alcohol and drugs
- CCTV and surveillance
- Neighbourhood policing
- Domestic violence
- Hate crimes
- Reducing re-offending
- Preventing and tackling anti-social behaviour
Comprehensive performance assessment (CPA)
Connecting with Communities: communications toolkit
- Communications in a recession
- Reputation
- Strategic communications
- Branding and place shaping
- Media relations
- Internal communications
- Community engagement
- Plain English
- e-Communications
- Communications discussion forum
- Communications and marketing community of practice
- Legal issues
- Case studies and articles
Councillor development
- 'Make a difference' – tools to encourage participation
- Being a councillor
- Councillor Comment
- Political skills
- Councillor role descriptions
- 'Frontline' councillors
- Giving councillors the tools for the job
- Resources
- Member development charter
- Member development community of practice
- IDeA development programmes for councillors
Environmental sustainability and climate change
- What's new
- Your sustainability questions answered
- Climate change and energy
- Climate change: adaptation
- Leadership on sustainability
- Local environment
- Transport
- Waste
- Positive Future 2009: conference report
- Links and resources
- Delivering cleaner air
- Promoting sustainable communities through the planning process
- Waste and recycling
- Discussion forum: Sustainable communities
- Community of practice: Environmental sustainability and climate change
- Tackling climate change
- Better public spaces
- Sustainable Energy Benchmark and Toolkit
Equality and diversity
- What's new
- The Equality Framework for Local Government
- Data mapping – measuring equality at a local level
- The Equality Bill
- Equality impact assessments (EqIAs)
- Equality and diversity communities of practice (CoPs)
- Equality and diversity general guidance
- Equality Standard for Local Government
- Improvement Network: diversity
- The Equalities and Cohesion team
- Equality and diversity in the Beacon Scheme
- 'How Equality Shapes Place' – SOLACE publication (PDF, 36 pages, 1 MB)
Ethical governance
Improvement policy
Including people with learning disabilities
Local area agreements and local strategic partnerships
- Introduction and guidance
- Latest partnerships news, documents and events
- Partnerships and partnership working
- LAAs 2008 (including 2009 refresh)
- Multi-area agreements (MAAs)
- Supporting LAA outcomes
- National innovation and learning
- Comprehensive area assessment (CAA)
- Contact details
- Local Strategic Partnerships and Local Area Agreements
- Transforming the delivery of services through partnerships
Local Wellbeing Project
Managerial development
Migration programme: sharing good practice
Performance management
- Performance management resource pack
- What is performance management?
- Getting performance management right
- The performance management system
- People and performance
- Performance management in partnership
- The performance management improvement journey
- PMMI publication library
- PMMI project
- About the performance management resource
Preventing violent extremism
- Keeping up to date with the prevent agenda
- Background to PVE
- Frequently asked questions about preventing violent extremism
- Support for councils and practitioners
- Working with schools and young people
- Case studies
- Resources and links
- Priority local authorities receiving pathfinder funding by Government Office region
Recession support for councils
- What's new
- FAQs
- Policy and lobbying
- Research and surveys
- Guidance
- Good practice and case studies
- Events
- Video clips
- Community of practice
- firstonline LGA magazine
- Future Jobs Fund – bidding documents published
- Webcast of Future Jobs Fund event on 7 May
- Leadership Centre publications on party responses to the recession
- The Planning Advisory Service - new Leadership Academy: your place in the economic recovery
- The growth of claimant unemployment by broad occupation and area
- ‘Building blocks’ – discussion paper on affordable housing
- ‘Managing money, helping people with debt’
Setting the Pace: Developing a framework for sector-led help. Consultation paper
- Foreword
- Executive summary
- Summary of consultation questions
- The consultation
- Illustrative examples
- Consultation timeline/implementation
- Appendix 1: Critical success factors for local government’s framework
- Appendix 2: Case studies
- Appendix 3: List of attendees at the local government led improvement event
Shared services and collaboration
Strategic housing
- Local Housing Knowledge
- What's new?
- LGA Group Housing support programme
- Good practice guides
- Articles and publications
- Improving housing services beacon
- Background
- Promoting sustainable communities through the planning process beacons
- Community Cohesion and Housing: a good practice guide
- Planning Advisory Service
- Strategic housing CoP
Voluntary and community sector
- Latest news
- What is the voluntary and community sector?
- National Programme for Third Sector Commissioning
- Reviewing the funding relationship with the third sector
- Social enterprise and local government
- Social capital
- Service delivery
- The implications of the local government white paper
- Voluntary and community sector: case studies
- Programmes, resources and useful websites
- Increasing voluntary and community sector service delivery

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